Privacy Policy
Effective Date: 11/22/2024
At AlignCare Chiropractic (“we,” “us,” or “our”), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide when using our website, booking services, or engaging with us through other means. By using our services, you consent to the data practices described in this policy.
Personal Information We Collect
Personal information is any data that can identify, locate, or contact an individual. When you interact with our services, we may collect the following types of personal information:
Account or Registration Information
Name, address, email address, phone number, date of birth, username, and password when creating an account or booking a service.
Contact Information
Personal and professional contact details such as phone numbers, email addresses, mailing addresses, and social media profiles.
Data Protection and Security
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Payment Information
Credit/debit card details, including the card number, expiration date, and security code, for processing payments.
Personal Profile or Service Information
Health-related data such as symptoms, medical history, preferences, treatment goals, demographic details (e.g., gender), and other personal characteristics.
Transaction Information
Records of your interactions with our services, including appointments scheduled, payments made, and feedback provided.
Geographic Location Information
Approximate location data from your device’s GPS or IP address, if location-enabled services are used.
Job-Search Related Information
Professional background, resume details, or references if applying for employment or partnership opportunities.
Survey Data
Responses to optional surveys or questionnaires, which may include opinions, preferences, or additional demographic information.
Appointment Information
Requested appointment times, associated notes, and preferences for consultations, which may include health-related details.
Submissions and Uploaded Content
Information you voluntarily submit, such as text entries, document uploads, reviews, or other materials shared through our website or portals.
You will always know the specific personal information being collected because it is provided directly by you.
Other Information We Automatically Collect
Technical Information
When you use our website or services, we may automatically collect certain information, including:
- Device details (e.g., type, model, operating system).
- IP address, browser type, and domain name.
- Usage details, such as time spent on the site, pages visited, and click behavior.
Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Recognize you during future visits.
- Enhance user experience.
- Measure service performance.
- Deliver relevant advertisements.
Do Not Track Signals
We do not currently respond to “Do Not Track” browser signals.
Our Legal Bases for Processing Information
We collect and process personal information based on the following legal grounds:
- Legitimate Interests: To provide and improve our services.
- Consent: For optional activities such as marketing communications.
- Contractual Necessity: To fulfill contracts, such as processing payments or scheduling appointments.
- Legal Compliance: To comply with laws or respond to legal requests.
How We Use Personal Information
We use the information we collect for a variety of purposes, including:
Personal Information
- To process appointment bookings and payments.
- To customize your experience and recommend services.
- To communicate updates, promotions, or responses to inquiries.
- To comply with legal or contractual obligations.
- To enhance security and prevent fraud.
Automatically Collected Information
- To analyze trends and optimize service performance.
- To develop targeted marketing campaigns.
- To troubleshoot and improve website functionality.
Sharing Personal Information
We may share your information with third parties in the following cases:
Service Providers
- With vendors and contractors who assist in operations such as payment processing, IT support, marketing, and customer service.
Legal and Regulatory Obligations
- If required by law, subpoena, or court order.
Business Transfers
- During mergers, acquisitions, or sales of business assets, your data may be transferred to the successor company.
With Your Consent
- For any purpose for which you provide explicit consent.
Protecting Personal Information
We use a variety of security measures, including encryption, firewalls, and physical safeguards, to protect your data. While we strive to maintain secure systems, no method of transmission or storage is 100% secure.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to certain data processing activities.
- Data Portability: Request a portable version of your data.
To exercise these rights, contact us at aligncarewpb@gmail.com.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
Links to Third-Party Websites
Our website may link to external websites. We are not responsible for the privacy practices of these third parties.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: aligncarewpb@gmail.com
- Phone: (561) 685-4991